Gather - Can it be promoted when a user creates a ticket?
When a user creates a ticket via a form
1) Will gather Topics be suggested?
Helpcenter Articles are suggested, but will Gather-Topics also be suggested? Can I activate it somewhere? Or is this simply not available?
2) Can I somehow us e a button / Link or something equally useful to promote the Gather-Community when creating a Ticket with a form?
Thanks!
D.
-
Hi Dennis!
目前,gather topics won't be provided in Zendesk Guide, only articles.
Bittemelden Sie sich an, um einen Kommentar zu hinterlassen.
1 Kommentare