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Can I automatically convert Sell leads to contacts?

Katie Dougherty
  • Edited
Zendesk Digital Resources Team

Question

Is there a way to automate the conversion of a lead to a contact? For example, if a lead initiates a chat or calls a sales representative, can I convert them to a contact automatically?

Answer

Yes, you can automatelead conversion一个contact using ourLead Conversion API.

For more information, see the articles:Reflecting on your sales processes in Zendesk SellandDoes Zendesk Sell have an API?

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