You can edit the branding in any of your help center themes. That is the colors, fonts, logo, favicon, and default images in your theme. You can can also edit the code and assets in any of your themes.
To edit your help center theme
- In Guide, click theCustomize designicon (
) in the sidebar.Your themes appear on the Themes page.
- ClickCustomizeon the theme you want to edit.
- Do either of the following:
- To edit branding, click the colors, fonts, brand, or images in the Settings panel.
For more information, seeBranding your Help Center.
- 编辑主题代码或资产, clickEdit code.
For more information, seeCustomizing your help center themeandUsing your own theme assets.
Note:If you want to edit your live theme, duplicate the theme first and edit that version. You will need to save your changes before you can preview them, so it's a good idea to work on a copy, then make it live when you're ready.
- To edit branding, click the colors, fonts, brand, or images in the Settings panel.
12 Comments
I have clickable images that I can link to help center home, however, I am finding it difficult to link to a category.
Any guidelines on how to do that, please?
Hey@...,
You can achieve this by wrapping the img tag in an anchor tag with the href attribute set to the URL of the category you’d like to link to. Here’s an example of how that could look:
I hope this helps! Feel free to reach out with any questions.
Tipene
How do i change the position of the search bar
Hi Anuja,
搜索栏包含的HTML代码in the home_page.hbs file of your help center, specifically, within the section element with the id #main-content. You can make changes to the position of the search bar in the document there, as well as in the style.css file.
Thanks!
Tipene
Hi, How add a link to our website here, where do I edit the Top bar of the help center? Appreciate if you could help me with this one. Please see attached photo below where I would wanna place it. Thanks!
Hi Zendesk Team,
It's possible to change the shape of the search bar?? I know the shape comes by default with the templates we choose, but if I choose one that comes with the square search bar and I want to change it to a rounded one is that possible? Thanks
Yes, you can definitely update the styling of the search bar! You'll just need to change this in the style.css file in your help center customization section. Specifically, you'll want to adjust the border-radius value under the
.search input[type="search"]selector. For example, if you want no rounding at all you can set the border radius to 0px or, if you just want to lower the rounding you can lower the pixel value accordingly.I hope this helps! Feel free to reach out with any questions.
Tipene
Hi, If I'm to understand correctly, then each brand has its own unique template, and altering the template of one brand won't affect the other brands even they're using the same (Ex. Copenhagen), correct? If this is true, would you be able to tell me how to create two columns of sections similar to this layout:Using Guide for help center – Zendesk help?
Thanks!
Hi All,
We are looking to talk to people that have code-customized a Help Center theme or tried but failed to code-customize a theme.
If you are up for sharing your feedback through a 30 min video interview, please sign up and answer 3 short survey questions at the end of the form. We would love to hear from you!
Sign up here.
Looking forward to talking to you!
Gorka Cardona-Lauridsen
Sr. Product Manager, Zendesk Guide
We are currently looking for a new theme and would like to know what themes other retailers are using for their help centre..
Lisa Browning- Go withwww.lotusthemes.com. They have some great basic themes, and further customization is not expensive. Their devs are awesome and they work quickly.
I am in no way associated with them, but I think they're awesome so I wanted to share that with you.
Is it possible to link the section from the Knowledge Base home page directly to the article?
Pleasesign into leave a comment.