Does Zendesk Sell have an API?

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5 Comments

  • David Berumen

    Hi, I need help with the Zendesk API I can't manipulate the leads that the API gives me because I can't analyze them separately.
    Can you provide me with an example where I can see the leads 1 by 1.

    api result:

    {'items': [{'data': {'id': 2062260526, 'owner_id': 3095000, 'first_name': 'Mark', 'last_name': 'Johnson', 'source_id': 2119555, 'unqualified_reason_id': None, 'created_at': '2021-06-02T16:31:56Z', 'updated_at': '2021-06-02T19:53:14Z', 'twitter': 'mjohnson', 'phone': '508-778-6516', 'mobile': '508-778-6516', 'facebook': 'http://mjohnson', 'email': 'mark@designservices.com', 'title': 'CEO', 'skype': 'mjohnson', 'linkedin': 'http://mjohnson', 'description': 'I know him via Tom', 'industry': None, 'fax': '+44-208-1234567', 'website': 'http://www.designservice.com', 'address': {'line1': '2726 Smith Street', 'city': 'Hyannis', 'postal_code': '02601', 'state': 'MA', 'country': 'US'}, 'status': 'New', 'creator_id': 3095000, 'organization_name': 'Design Services Company', 'tags': ['important'], 'custom_fields': {'Programa': 'Tec. en enfermería', 'Resultado Seguimiento': 'Evaluando la información', 'Periodo': '2021-1', 'Bachiller': 'Bachiller', 'Profesión': 'Working hard', 'Estado universidad': 'Registró nuevo', 'Seguimiento': 'Contacto', 'E0 - Orientación preliminar': 'Sí'}}, 'meta': {'version': 2, 'type': 'lead'}}, {'data': {'id': 2062264702, 'owner_id': 3095000, 'first_name': 'Mark', 'last_name': 'Johnson', 'source_id': 10, 'unqualified_reason_id': None, 'created_at': '2021-06-02T17:46:43Z', 'updated_at': '2021-06-02T17:46:43Z', 'twitter': 'mjohnson', 'phone': '508-778-6516', 'mobile': '508-778-6516', 'facebook': 'http://mjohnson', 'email': 'mark@designservices.com', 'title': 'CEO', 'skype': 'mjohnson', 'linkedin': 'http://mjohnson', 'description': 'I know him via Tom', 'industry': None, 'fax': '+44-208-1234567', 'website': 'http://www.designservice.com', 'address': {'line1': '2726 Smith Street', 'city': 'Hyannis', 'postal_code': '02601', 'state': 'MA', 'country': 'US'}, 'status': 'New', 'creator_id': 3095000, 'organization_name': 'Design Services Company', 'tags': ['important'], 'custom_fields': {}}, 'meta': {'version': 1, 'type': 'lead'}}], 'meta': {'type': 'collection', 'count': 2, 'links': {'self': 'https://api.getbase.com/v2/leads?page=1&per_page=25'}}}

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  • Gabriele Biella

    Hi, are there any methods in Sell API to read/manage "team structure" (user hierarchy)?

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  • Jim
    Zendesk Customer Care
    HiGabriele!

    I'm afraid this isn't something that we can customize or change via Sell API. You may see all the Sell API endpoints in this documentation: Zendesk Sale CRM API.


    Best,

    Customer Advocacy team
    亚博
    0
  • AMN. YT

    Hi. I need help with the Zendesk API I can't manipulate the leads that the API gives me because I can't analyze them separately.
    Can you provide me with an example where I can see the leads 1 by 1.

    0
  • Viktor Osetrov
    Zendesk Customer Care
    Hello AMN. YT

    If you would like to retrievea single lead,you should use [GET] request.
    GET /v2/leads/:id
    Returns a single lead available to the user, according to the unique lead ID provided. If the specified lead does not exist, this query returns an error.

    Parameters

    Name Required Type In Description
    id true number Query Unique identifier of the lead.


    Here is the documentation for reference.https://developer.zendesk.com/api-reference/sales-crm/resources/leads/#retrieve-a-single-lead-get
    Hope it helps,
    0

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