Question
How do I generate a list of or a report of the last login date of users in my Zendesk Support account?
Answer
There are several options you can use to generate a list of users' last login dates.
- API:使用Zendes亚博k APIUsers endpoint.
- JSON export
- In Admin Center navigate toAccount > Tools > Reportsand selectUserunder Full JSON export. This report is automatically emailed to your agent email.
- In the JSON user export file, the objectlast_login_atis listed with the user data. For more information, see the article:Exporting data to a JSON, CSV, or XML file.
- Explore report:Create a reportusing any of theTime since user loginmetrics. For more information, see the article:Metrics and attributes for Zendesk Support.
- Customer lists:See the article:Creating and using customer lists. Make sure tomodify the list到萤火虫e theLast sign-incolumn or any other attributes.
3 Comments
Could you explain the third variant in more detail?
In which dataset are the "Time since user login metrics" ?
Thank you, I have found the metric. But unfortunately I was not able to make a query from it that shows me this list smartly.
Also with the JSON export we didn't get the desired result to get an overview how many users have a login. Even if this was not the explanation for this use case, we hoped to find out just that. Or is there another solution for this?
Pleasesign into leave a comment.