Question
Can I edit article URLs?
Answer
No, it is not possible to edit article URLs as they are system-generated upon article creation.
Each article has a unique article ID and a slug. The URL structure allows for better crawling of your knowledge base by search engines like Google.
The slug is generated from the article title. While the slug is helpful for SEO, an article's URL can be reached with or without it. For example, you can reach this article athttps://support.zendesk.com/hc/en-us/articles/4408894164634, or athttps://support.zendesk.com/hc/en-us/articles/4408894164634-Can-I-edit-my-articles-urls, or evenhttps://support.zendesk.com/hc/en-us/articles/4408894164634-random-slug.
When you update the title of an article, the canonical URL changes to include a new slug that matches the new title. However, your end users can still navigate to a URL with the old slug, or with no slug at all.
For more information about SEO (Search Engine Optimization) for the Help Center, see the article:About search engine optimization (SEO) in Help Center.
1 Comments
There is an issue with the Guide content editor when trying to add a link to the internal article. Instead of adding a link to the canonical URL (the original content), one gets to the canonicalized URL (duplicate). This causes SEO issues because most canonical URLs never get any links, which leads to them not being indexed.
Here is an example:
https://support.zendesk.com/hc/en-us/articles/4408894164634has a canonical link tag tohttps://support.zendesk.com/hc/en-us/articles/4408894164634-Can-I-edit-article-URLs- .
Pleasesign into leave a comment.