Question
我怎么能改变的名字吗my bot in the messaging widget?
Answer
Follow the steps below to customize the name of the bot in the messaging widget.
To update a bot’s name
- InAdmin Center, go toChannels(
) > Bots and automation > Bots > Conversation bots. - Hover over the bot you want to update and clickSettings.
- In theGeneraltab, enter your desired bot name underName.
- ClickSave.
For more information, see the article:Working with messaging bots for your web and mobile channels.
8 Comments
Will it be possible to change the avatar/image of the Answer Bot via this settings page as well? Or is there another way to achieve this?
Hello Danny,
This is currently not possible but there are plans on addressing this in the near feature or later this year. Please follow our Whats Newpageto be updated on our latest Product updates.
Danny Koss@...
It is possible through the code below. Place this code above the widget code snippet. The code will be able to update the avatar, bot name and the title of the widget.
Thanks,
you did a great thing by providing the language!
Sam - DynanetI'm not sure this works with Messaging, I can't get it to anyway. This looks like a live chat widget call which I think will only work with the web widget (classic).
I'm happy to be proven wrong if you can show the code working with Messaging?
Thanks
The Messaging Widget has limited API methods as listed hereWeb Widget APIfor more information. Based on the web widget script above, it will only work for Web widget (Classic).
I hope this helps! Thank you.
Gabriel Manlapigis can we request the ability to change the bot's avatar in messaging?
HiJoshua Gunfortunately there's currently no way to change the bot avatar as of yet - our team is working on it, but it's a while away.
I recommend following ourRelease noteshere so you'll be notified once new features are released. Thanks!
Pleasesign into leave a comment.