Question

How can my leads and end users chat with my team? Do I need another Zendesk product to allow my sales reps in Sell to chat with potential leads? If I already have the Chat product, can I use the functionality within Sell? Can I use Zendesk Chat for both Sell and Support products?

Answer

Zendesk's Chat product can be used by your agents in Support as well as your sales reps in Sell.

设置Zendesk Sell-Chat integrationto allow your sales reps to live-chat with leads and contacts without having to leave the Sell product.

If you use the Sell product but do not have a Chat subscription,start a free Chat trialfrom theZendesk Productsicon and install the亚博Zendesk卖聊天andZendesk Chat for Sellapps to use the integration.