Question

Can I reorder custom ticket fields on the Web Widget (Classic)contact form?

Answer

No, you cannot modify the order of custom ticket fields enabled in your contact form.As a workaround, use ticket forms for the Web Widget. Reordering fields is respected in the Web Widget (Classic) if you use ticket forms.

For more information about adding ticket forms and ticket fields on your Web Widget, seeUsing custom ticket fields and ticket forms with the Web Widget.