Explore Reporting for Custom Objects
Are there any plans for Explore Reports with custom objects?
Especially things like drill in with custom objects and seeing how many related Tickets are open for certain custom object records would be really useful.
What is the timeline for these if they are already planned?
-
Hi Shayan - We are looking at Explore across 3 phases:
1) Phase 1: Ability to create Ticket Reports using Lookup field values on Tickets. For eg: Count of Tickets across all Associated Products (Lookup field on Ticket pointing to Custom Object = Product Catalog) OR Count of Tickets across all Sites on Requesters (in your case)
2) Phase 2:Ability to create reports on Fields in a Lookup field values on Tickets. For eg: Count of Tickets across all Associated Products -> Category (Lookup field on Ticket pointing to Custom Object = Product Catalog and Category is a Drop down within the Product catalog custom object )
3) Phase 3: Ability to create reports in Custom Object Records using fields within a Custom object record. For eg: Number of return orders across multiple product typesWe are targeting to release Phase 1 by end of Q3. For other phases, I dont have the timelines yet
Pleasesign into leave a comment.
1 Comments