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Katherine Isham
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Activity overview
最新活动凯瑟琳Isham-
Katherine Ishamcommented,
This release makes it clear that zendesk doesn't understand what the core functionality of using "internal notes" as drafts was for many agents. Putting drafts in "internal notes" was useful becau...
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Katherine Ishamcommented,
Nicole, have you considered integrating PM functionality into the message boards? May help with this sort of thing.
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Katherine Ishamcommented,
Sure, that sounds great!
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Katherine Isham创建了一个帖子,
Requester ticket view tracker
AnsweredHello! I am looking for something I miss in e-mail functionality with an old CRM I jury-rigged into using as a ticket tracker system. That system (streak) had the functionality of letting you see ...