5 results related to "Resources for live chat-only agents"
- How can I get desktop notifications in Chat?
Question I'd like to receive notifications for new chats. How can I get desktop notifications for Chat? Answer Every
- Agent missing chat, not getting assigned chat until every other agent is at their chat limit
There is an issue we are experiencing with if an agent doesn't pick up a chat, they won't get assigned another chat until
- How can I solve issues with my live chat connection?
This troubleshooting guide includes steps to troubleshoot and resolve common chat connection issues. Use this guide if you're
- Can I start an internal chat with another agent?
Question How do I chat with another agent in Agent Workspaces? Can my agents chat back and forth internally? Is there a
- 聊天结束时自动代理leaves chat
Is there a way to do this in the chat setting or any other zendesk apps: an agent left the chat and the chat automatically