• Feature Request Summary

I would like to have the ability to exclude or use "not" when specifying what to filter, when filtering views.

• Use Case

I my case, I have a view for tickets on hold. We have certain vendors where we know those tickets will be on hold for months, while a device is out for repair. I would like to be able to exclude tickets that have tags indicating they are out for repair with those vendors. I'm sure that the ability filter by exclusion could be useful in other situations.

• 产品缺陷或心肌梗死ssing feature

There is no way to specify the exclusion of a term for any of the fields in the filter for views. It seems logical that this option should be available.

• Business impact of limitation or missing feature

No serious impact on business noted at this time, but the use of filtering is limited by the absence of this feature.

• Other necessary information or resources

I have found that I can accomplish the same end by using a search string.