Change subtitle "Please choose a request type below"
嗨,正如标题所说,我m working on the Guide page and I'd like to change the subtitle "Please choose a request type below", putting a different one by using the dynamic content so I have it translated to different languages. I went through the code on Zendesk Guide but I couldn't find where to change this.
Thanks for your help!
-
Hi Ilaria.
This line of text is controlled by whats set in theEnd user's instructionsin the Ticket Forms settings.
To change the instructions that end users see for multiple ticket forms
- Click theAdminicon (
) in the sidebar, then selectManage > Ticket forms. - InAdmin Center, click theObjects and rulesicon (
) in the sidebar, then selectTickets > Forms. - Enter text in theEnd user instructionsfield.
If you want that to be translated depending on the language, you must create a dynamic content which includes all your supported language variants and use that placeholder in the setting.
更多信息见Creating dynamic content.
I hope that helps!
- Click theAdminicon (
-
Gabriel ManlapigI don't know why I haven't figured this out before haha, Occam razor! Thank you very much! :)
Iniciar sesiónpara dejar un comentario.
2 Comentarios