Joan
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Actividad total45
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Última actividad
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Miembro desde
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Siguiendo0 usuarios
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Votos18
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Suscripciones17
Resumen de la actividad
Última actividad de Joan-
Joanhizo un comentario,
I raised this issue 3 years ago and nothing has been done to improve it, come on Zendesk, it's not acceptable. I have to export the data and create a new graph in Excel each and every time which i...
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Joanhizo un comentario,
Why is dynamic content for chat shortcuts not supported in the New Agent Workspace? Do Zendesk want us to use macros instead?
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Joanhizo un comentario,
Can't believe that this feature is not available and the initial request was posted 4½ years ago! Come on Zendesk.
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Joanhizo un comentario,
非常令人失望,这是不支持的in Zendesk and the fact that it was requested five years ago and still no progress :-( come on Zendesk
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Joancreó una publicación,
Report on Article Links
It would be beneficial to have a function that allows you to pull a report that lists articles that contain links to other articles and what those links are. At the moment, you have to go into eac...
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Joancreó una publicación,
Bazaarvoice Connections
A number of our retailers use Bazaarvoice Connections for their customer's questions and reviews whereby a question/review posted by a customer appears in the Bazaarvoice portal and this can then b...
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Joanhizo un comentario,
As we are approaching the end of Q3 I'm wondering where Zendesk is at with Sharing live interactive dashboards outside Zendesk? Look forward to hearing an update.
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Joanhizo un comentario,
100% agree with the above, not being able to schedule to an individual is frustrating
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Joanhizo un comentario,
Totally agree with Breona, this type of report should be available as we want to monitor usage by agent to ensure all are using them. Please give this consideration Zendesk.
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Joanhizo un comentario,
100% agree with Celia, this is very frustrating at the moment and needs to be resolved as a priority.