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1. Comunidad
2. Tips from users - Zendesk Suite
3. Tip: How to set a reminder on a ticket

How exactly do I blank out the date of the custom ticket field once the reminder date is reached if we can not add an action on the automation to "set to a specific date" to a blank field? So many ...

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• Ad Astra
• Creación15 de septiembre de 2022 19:46
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

I’m not able to access the link as well.

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• Ad Astra
• Creación9 de junio de 2022 19:41
• 0 votos

1. Apps and integrations
2. ...
3. More integrations
4. Setting up the Zendesk Support for HubSpot integration

What is the Invocation ID on the Activity tab of the HubSpot Integration webhook?

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• Ad Astra
• Creación26 de abril de 2022 14:10
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Integration with Hubspot - Tickets alerts to Hubspot companies

I agree with this as well!

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• Ad Astra
• Creación22 de abril de 2022 18:54
• 0 votos

1. 电子邮件
2. ...
3. Managing your email
4. Setting your allowlist and blocklist to control email support requests

I am also interested in Micheál McArdle comment/question, can someone at Zendesk, please respond?

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• Ad Astra
• Creación5 de abril de 2022 17:09
• 0 votos

1. Web Widget
2. Web Widget (Classic) documentation
3. Using Web Widget (Classic) to embed customer service in your website

Is it possible to add a hyperlink to the web widget? We would like a link to our ticket submission best practices article to show up somewhere on the ticket form.

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• Ad Astra
• Editado14 de marzo de 2022 18:32
• 0 votos

1. Guide
2. ...
3. How to fix issues with the community forum
4. What does Follow mean in Guide or Gather?

Nazir Kabbani I found 2 posts in the product feedback section that we can upvote to have notifications sent when articles are updated. I have upvoted both articles. Follow article feature to notif...

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• Ad Astra
• Creación22 de febrero de 2022 14:18
• 4这座

1. Guide
2. ...
3. End-user guide for Help Center
4. 帮助分er guide for end users

I found 2 posts in the product feedback section that we can upvote for this functionality. I have upvoted both articles. Follow article feature to notify users of article content updates Notificat...

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• Ad Astra
• Creación22 de febrero de 2022 14:14
• 0 votos

1. Guide
2. ...
3. End-user guide for Help Center
4. 帮助分er guide for end users

I agree with support admin!

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• Ad Astra
• Creación21 de enero de 2022 17:13
• 1 voto

1. Comunidad
2. Feedback - Help Center (Guide)
3. Notifications for updated content in articles

I agree!

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• Ad Astra
• Creación20 de diciembre de 2021 15:37
• 0 votos