Christian Perdikis
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Última actividad de Christian Perdikis-
Christian Perdikishizo un comentario,
Hello, I integrated my cookie consent script at the very head of the document_head.hbs file. However, we have google analytics integrated through the Zendesk Guide UI ("Guide Settings"), and the go...
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Christian Perdikishizo un comentario,
Hello, We use Conversions ("Goals") in our Chat reporting. Now that Explore is Zendesk's central analytics solution, could you please explain how we can view Conversions within an Explore report? I...
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Christian Perdikishizo un comentario,
Hello, just resurfacing the topic of chat conversions in Explore. Now that GoodData is expired, when can we expect Online conversions from chat to be a metric available to Explore?
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Christian Perdikishizo un comentario,
Thank you for the update, Clay. To confirm - when you say "chat concurrency data", will this include all the metrics currently belonging to the "Chat Agent Activity" dataset, such as Logged in / On...
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Christian Perdikishizo un comentario,
Hi Clay, Are you closer to a concrete release date for this 'Chat Agent Activity' dataset in Explore? Not to ask the same question as those above, but I know this is important data for many people...
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Christian Perdikishizo un comentario,
We rely heavily on 'Chat Agent Activity' metrics, which I am learning is not an available dataset in Explore like it was in Insights. What are my avenues for continuing to access this data once Ins...