Christopher Wooten
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Última actividad de Christopher Wooten-
Christopher Wootenhizo un comentario,
Set this up on one of my channels but it does not do any workflow when people @mention me on the channel. Does it not work in a specific Channel?
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Christopher Wootencreó una publicación,
Need to add first tag (integer) to a webhook
Have tried using {{ticket.tag.first}} and {{ticket.tag | first}} both of which only pull the first number in the tag, not the entire number. Can anyone help?
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Christopher Wootenhizo un comentario,
We need to be able to filter by groups and custom fields. Would really like to be able to have one place to adjust roles and groups on the same page. Going back and forth is a pain.
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Christopher Wootenhizo un comentario,
Christopher Kennedy Thanks for the feedback. We have since pivoted to creating an internal brand to use their widget in these situations
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Christopher Wootenhizo un comentario,
I am in the same boat. Where is this in the cycle? It has been past 9 months since the official comment Amisha Sharma. Can you provide an update?
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Christopher Wootenhizo un comentario,
Greg Katechis I am having a similar issue where I am trying to create a proactive chat for a customer via the API and I am unable to. Is there a reason this functionality is being blocked?
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Christopher Wootenhizo un comentario,
Looks like there is still no update here.
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Christopher Wootenhizo un comentario,
Love the new view and the form features. I used to have a huge google sheet I used to have to use. When did this hit prod?
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Christopher Wootenhizo un comentario,
Its usually one or two a week. The issue is when the agents need to have it done but only the admins can get to it. The idea is to enable the agents to run a command from either slack or Zendesk to...
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Christopher Wootencreó una publicación,
Block Numbers via the API
RespondidaAs our call volume goes up so to is the amount of numbers we have to block. Being able to route a slack message or a macro to an api call would lesson a simple issue for our ops team.