• Ifra Saqlain

  • 11 mai 2023 12:25

  Community Moderator

  

  

  Hi :)

  @Rob R

  I worked on your query and I found this:

  Add it to document_head.hbs file.

  Replace this URL with yours:

  https://support.zendesk.com/hc/en-us/community/posts/5683688413338-Search-Results-select-Article-type-by-default

• Rob R

  • 11 mai 2023 17:02

  Thanks for the quick reply, Ifra!

  The only thing is that the page still loads to the standard results view,thenone second later it refreshes to the redirect URL. I thought the '0' in the code is supposed to make it immediate?

  Side note: I needed to change/searchtosearch?utf8, since both the original results URL and the redirect both contain/search(and resulted in a page refresh loop).

• Ifra Saqlain

  • 11 mai 2023 17:20

  Community Moderator

  

  

  O o! I only tested for external URL instead of search results.

  I'll fix it and provide new solutoin.

• Rob R

  • 16 mai 2023 12:10

  OK, thanks!

• Kel S.

  • 13 juin 2023 01:48

  嗨,只是礼貌地问这是一些帮助I can't get the code to work (it goes in the loop as mentioned by Rob).

  Is the URL that's meant to be replaced (https://support.zendesk.com/hc/en-us/community/posts/5683688413338-Search-Results-select-Article-type-by-default) supposed to be the just the domain? The link to the search page?

  And with the replacement of the search?utf8, does that mean the code is this?

• Ifra Saqlain

  • 14 juin 2023 15:32

  Community Moderator

  

  

  HiKel S., actually when you add external URL in the code it won't be stuck in a loop but I'm checking the search page in the condition so the page is same on every reload that's why code executes again and again.

  I tried to solve it from my side but my bad :(

• David Monteiro

  • 22 juillet 2023 13:03

  HiIfra Saqlain,
  I had the same issue in the sense that I wanted the user to able to clearly understand where their search was applied - and we don't have a community yet.
  
  I'm using the following script based on yours :)

  But would there be a more elegant way to do it? Especially that doesn't involve a refresh of the page?

• Ifra Saqlain

  • 23 juillet 2023 18:10

  Community Moderator

  

  

  HiDavid Monteiro, I tried it to get it done but that same bug occurs, infinite page refresh loop...

  The code is working for external URL but when I try for search page I stuck in same issue :)

• Fernando

  • 5 septembre 2023 00:05

  Ifra Saqlain, after a lot of tinkering I was able to add the script tag below at the bottom of thesearch_results.hbswith the following results:

  • Hide the Menu with Source and Category on the side
  • Select the Category by default
  • Show all Categories expanded

• Ifra Saqlain

  • 6 septembre 2023 06:44

  Community Moderator

  

  

  Mr.Fernando, it's really nice trick and it will help to other members. Thank you so much that you shared it here andI learned it too:)

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