Chat Bot integration to alternate servers
Is Zendesk Chat Bot capable of reading attachments that are stored on a different server than the server the Help Center is located? Many of our product have just pdf links which are on our main company web site server. How would I need to go about creating this integration where the chat bot is capable of reading and presenting attachments stored on multiple servers?
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Hi Max,
It will mainly focus on the article titles and first 75 words on the article.
Please refer toOptimizing your articles for autoreplies.
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