Feedback - Voice (Talk)
Nouvelle publication有反馈或想法来改善Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post TemplateÉpinglée0votes 0commentaires
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Product feedback guidelines & how to write a good feedback postÉpinglée0votes 0commentaires
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Set Country Codes permanent to "not US"Répondu0votes 1commentaire
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Set Emergency Greeting and set up for all linesRépondu0votes 2commentaires
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Disable right click "save audio" for call recordingsRépondu0votes 1commentaire
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Greeting for Outbound call - EU GDPR issueRépondu0votes 3commentaires
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Bulk download call recordingsNon planifiée0votes 1commentaire
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Routing to all agents within a group at once, not round robinPlanifiée1vote 4commentaires
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Call Routing to Secondary GroupsRépondu0votes 7commentaires
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Question on additional chargesRépondu0votes 1commentaire
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Granular Talk PermissionsRépondu0votes 1commentaire
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Feature Request - Phone Line OrderingRépondu0votes 1commentaire
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Enabling Callback Based on Specific Time ScheduleRépondu1vote 1commentaire
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It would be great if we could limit agent visibility for things like seeing other agents status on talk/chatNon planifiée0votes 1commentaire
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Disable reading back the number for callback requestNon planifiée4votes 1commentaire
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Looking for technical info on how best to integrate Talk with 3CXRépondu0votes 2commentaires
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Agent ID Available in API when call is not connecetedRépondu0votes 1commentaire
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How to change audio output settings in Zendesk Talk?Répondu0votes 1commentaire
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Programmatically Act on Telephony Events / Agent AssistNon planifiée1vote 1commentaire
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IVR Routing by customer type and then enquiry type?Répondu1vote 1commentaire
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Allow option to block calls from Unknown CallersRépondu1vote 2commentaires
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Custom permission levels in TalkRépondu1vote 3commentaires
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Talk: IVR missing phone options (opt-out/in, callback)Répondu0votes 1commentaire
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Zendesk Talk Integrated with Headset HardwareNon planifiée2votes 1commentaire
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Enabling Talk CSAT ratings over the phoneRépondu2votes 2commentaires
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unsuccessful outbound callsRépondu1vote 2commentaires
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Zendesk Talk - Agent Auto Log-OffRépondu1vote 3commentaires
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Receiving a call while on another callNon planifiée0votes 2commentaires
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More Details in Talk TicketsRépondu0votes 1commentaire
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HoldRépondu0votes 1commentaire