Feedback - Help Center (Guide)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Include Community Discussion content in the bot11votes 10commentaires
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"Visible to" no longer defaults to "Everyone"Répondu17votes 33commentaires
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Product Suggestion: Can you add email notification when articles are published?8votes 19commentaires
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Add a category filter on the Knowledge Capture app12votes 21commentaires
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Slack integration with Guide25votes 30commentaires
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Drop Down Field: SearchablePlanifiée114votes 59commentaires
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Knowledge Article Templates35votes 43commentaires
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Reset the "Did you find this helpful?" rating for revised articles44votes 67commentaires
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Internal Comments on Guide Articles55votes 49commentaires
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Help Center - improve 'was this article helpful' and allow user to leave reasons96votes 72commentaires
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Implementing a search results sidebar filter like Zendesk's6votes 18commentaires
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Make it easier to create anchor links to sub-sections of an article19votes 22commentaires
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Ability to export filtered list of articles from Manage articles29votes 32commentaires
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Embed a PDF in Help Center articles6votes 32commentaires
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Help Center: Reusable contentPlanifiée29votes 29commentaires
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Share articles across multiple brand accountsTerminée44votes 40commentaires
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Copy / Duplicate Help Centre articlesPlanifiée155votes 146commentaires
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Customize Help Center "Follow section" email notification68votes 63commentaires
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Manage tags/labels in Help Center articlesTerminée56votes 47commentaires
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帮助中心文章containing both internal and external content19votes 26commentaires
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Follow article feature to notify users of article content updates148votes 122commentaires
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Add Submit A Request for AgentsTerminée92votes 111commentaires
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Enable custom ticket field columns to be added to the request table in Help Center my activities pagePlanifiée172votes 158commentaires
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Ability to show On-hold Status on Customer PortalPlanifiée64votes 86commentaires
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Help Center Article Editor needs to support (easy) source code formatting88votes 76commentaires
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How do you format tables in Help Center?17votes 58commentaires
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CSS branding not applied to sign in page (Help Center)148votes 147commentaires
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Allow Redirect of UrlsPlanifiée74votes 57commentaires
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Approve user sign-up to Help Center38votes 36commentaires
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Allow articles to be posted to multiple sectionsPlanifiée456votes 444commentaires