Max McCal
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Dernière activité effectuée par Max McCal-
Max McCala ajouté un commentaire,
Prabu — You can also sign up for an early access program for the automatic deletion feature I mentioned.
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Max McCala ajouté un commentaire,
Hi, Prabu — The "All tickets" view is customizable, so I can't say for sure whether it does or does not contain Closed tickets. No view will ever show Archived tickets, however, so you will have mo...
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Max McCala ajouté un commentaire,
Hi, Prabu — Redaction deletes the file and replaces it with a blank file. Redacting attachments will definitely reduce your total storage burden.
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Max McCala ajouté un commentaire,
Hey, all –Thanks for raising this issue. I'll address the headers individually. Strict-Transport-Security – This is in place, as the report from securityheaders.com shows. Content-Security-Policy ...
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Max McCala ajouté un commentaire,
Hi, Marcello – We are still planning to make a release this year. We'll come back to this thread when we can make the release date known.
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Max McCala ajouté un commentaire,
Hi, AppuSamy – There are a few things at play here, so let me define some terms to help make this clearer. When you use Zendesk, you have an "Instance" of Zendesk (sometimes called an "account")....
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Max McCala ajouté un commentaire,
Kim Dickey – Guide events are something we're focussed on this year. While we don't currently track Help Center activations and deactivations, you will start to see them in Q2 of this year.
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Max McCala ajouté un commentaire,
Thanks, Serge. This is definitely not possible today, but an idea worth exploring for sure. We appreciate it.
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Max McCala ajouté un commentaire,
这听起来像我什么describing. Anyone can submit a ticket. It is open to anyone. However, some forms are restricted to authenticated users, while some are available to anyone. Yes?
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Max McCala ajouté un commentaire,
Serge can you confirm I'm understanding you correctly? You're saying you'd like to have ticket submission available to any person who comes to your help center, but restrict certain forms to only b...