Nicole Saunders
Head of community at Zendesk and host of the Conversations with Zendesk podcast.
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Activité totale4357
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés19 utilisateurs
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Votes1639
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Abonnements1461
Aperçu des activités
Dernière activité effectuée par Nicole Saunders-
Nicole Saundersa ajouté un commentaire,
Hi all, Here's the official feature request thread for this functionality: Allow articles to be posted to multiple sections This is where the product team will continue to provide updates on the re...
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Nicole Saundersa créé une publication,
Democratizing Creativity through AI with the New Yorker's Matthew Hutson - Conversations with Zendesk podcast - episode 8
On the Conversations with Zendesk podcast, we've talked about a lot of the great things that AI will do for businesses and CX. In the latest episode, we broke new ground and got into some of the wa...
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Nicole Saundersa ajouté un commentaire,
Commentaire officiel There's another, larger thread for this request here: Notifications for when a Salesforce integration data sync failsWe're going to close this one for comments and aggregate feedback and votes there.
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Nicole Saundersa créé une publication,
Upcoming Event: A CX Moment with Recharge - August 24, 2023
Next week, Zendesk will host a 30-minute rapid-fire conversation with Zendesk’s Roisin Hunt and Ty Bailey, Vice President of Services at Recharge Payments. They will discuss how to: ...
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Nicole Saundersa ajouté un commentaire,
Hi Tina, Thanks so much for your feedback. However, the product manager for Gather has let us know that subtopics are not planned for development, and workarounds will continue to need to be used.
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Nicole Saundersa ajouté un commentaire,
Hi Carmen, There is a way to do it. Please see the discussion in this community thread for the details on how to get comments to thread on Facebook: Facebook Comments
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Nicole Saundersa créé une publication,
Are you a fan of Zendesk? Become a customer champion - join Zendesk Luminaries!
This summer, we launched the Zendesk Luminaries, a program for our biggest fans where you can find opportunities to build your professional profile, network with other experienced Zendesk users, an...
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Nicole Saundersa ajouté un commentaire,
Thanks for sharing all of those insights, Mark!
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Nicole Saundersa ajouté un commentaire,
Thanks for sharing that resource, Patrick Morgan!
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Nicole Saundersa créé une publication,
Why self-service and the employee experience drive cost savings, with Virgin Pulse's Michael Pace - Conversations with Zendesk podcast - Episode 7
The latest episode of the "Conversations with Zendesk" podcast is now available! In this episode, I interviewed Michael Pace, Vice President of Global Member Services and Operations at Virgin Pulse...